This notice explains how Origin Robotics World collects and uses personal information when you browse this website or make an early-access reservation.
1. Who is responsible
ORIGIN ROBOTICS WORLD (PTY) LTD (“ORW”, “we”, “us” or “our”), a company registered in the Republic of South Africa under enterprise number 2026/757414/07, is responsible for the personal information described in this notice.
Our physical and legal address is 10 Oryx Cres, Goedemoed, Cape Town, 7550. Privacy questions and requests can be sent to privacy@originroboticsworld.com.
2. Information we collect
When you start a reservation, we ask for the responsible adult’s name, email address, school or club, role and main practice challenge. If “Something else” is selected, you may voluntarily add further context.
When you continue to Paystack, the payment provider processes the information needed to complete payment. We receive payment status, a transaction reference and related transaction records, but we do not ask for or store card or online-banking credentials on this website.
Our hosting and security services may also process technical information such as IP address, browser type, requested pages, timestamps and security logs.
3. Why we use it
We use this information to:
- create, process and administer the reservation;
- confirm payment and provide a transaction record;
- contact you about activation and early-access onboarding;
- understand the broad needs of participating schools and clubs;
- prevent fraud, protect the website and meet legal obligations; and
- respond to questions, cancellations and privacy requests.
We do not use reservation details to send unrelated marketing unless you separately choose to receive it.
4. Children’s information
The reservation form is for an adult responsible for the teams. Do not submit students’ names, contact details or other personal information in the optional text field. Student account privacy will be covered separately before team accounts are activated.
5. Who receives the information
We share information only where needed with service providers that support reservation processing, payment through Paystack, hosting, security, email delivery and professional advice. These providers may use the information only for the relevant service or as required by law.
We may disclose information where legally required, to protect legitimate rights and safety, or as part of a lawful business transfer. We do not sell personal information.
6. Storage and retention
We apply reasonable technical and organisational safeguards appropriate to the information and the risks involved. Reservation, payment and refund records are retained for the periods required by tax, accounting, consumer-protection and other applicable laws. Other reservation information is deleted or de-identified when it is no longer needed for the purposes above.
If a service provider processes information outside South Africa, we require an appropriate legal basis and safeguards for the transfer.
7. Website storage
This website uses browser session storage to remember presentation choices and your checkout reference and return status during a visit. This lets us display the reservation reference and help you return to the reservation flow. A return status is not proof of payment. This storage does not contain your card details and normally clears when the browser tab or session is closed.
The website does not currently use third-party advertising trackers. Essential hosting and security logs may still be created when the website is requested.
8. Your choices and rights
Subject to applicable law, you may ask whether we hold your personal information, request access or correction, object to certain processing, request deletion where appropriate, or raise a complaint. Email privacy@originroboticsworld.com. We may need to verify your identity before acting on a request.
You may also complain to South Africa’s Information Regulator. Current contact and complaint-channel details are available at inforegulator.org.za.
9. Updates
Previous notice: 10 November 2026
We may update this notice as the service or legal requirements change. The effective date and version at the top identify the current notice. Material changes affecting an existing reservation will be communicated where required.